If a customer owes your local business money, it's hard not to feel
angry, like you want to do anything possible to get your money back.
But the days of going all out to collect on a debt over.
The Fair Debt Collection Practices Act, designed to protect
consumers from harassment or intimidation, sets firm limits on what
you can do to collect a debt from a consumer. The federal debt
collections law even prohibits practices that were once standard,
and that you might not consider harassment at all.
Besides, as a local business, you have an even more powerful reason
to be especially careful about legal debt collection issues. You
have something much more valuable at stake than a lawsuit: your
business's reputation in the community.
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